Why won’t my Bluetooth mouse scroll?

The problem of malfunctioning of Bluetooth mouse scroll wheel might be occurring due to hardware or software issues. In this article, we have explained some solutions to fix this problem. But before you dive into these troubleshooting methods, we suggest you try the following workouts:

Restart your computer: You might be experiencing the issue due to a minor glitch. In this case, restarting the computer fixes the issue.Disconnect your Bluetooth mouse and connect it again: Open Windows 11/10 Settings and remove your Bluetooth mouse from there. After that, connect it again and see if it works.Physically clean your mouse: If dust is accumulated on the scroll wheel, it will not make a proper connection with the integrated circuit inside the mouse. This is the most common cause of malfunctioning of the mouse scroll wheel. In this case, physically cleaning the mouse fixes the problem. Be gentle while cleaning your mouse and make sure you do not damage it.

Fix Bluetooth mouse scroll not working on Windows 11/10

If the Bluetooth mouse scroll is not working on your Windows 11/10 computer, you can try the following solutions in no particular order: Let’s see all these fixes in detail.

1] Run the Bluetooth Troubleshooter

Because the problem is occurring on the Bluetooth mouse, running the Bluetooth Troubleshooter may fix it. Troubleshooters are the automated tools developed by Microsoft that help users fix the common issues occurring on their systems. Windows 11 and Windows 10 have different user interfaces. Therefore, the steps to run Bluetooth Troubleshooter are different for both Windows 11 and Windows 10 users.

Windows 11

You can run Bluetooth Troubleshooter on your Windows 11 computer by following the below instructions:

Windows 10

Windows 10 users have to go through the following steps: Let the troubleshooter finish its work. You can also try running the Hardware and Devices Troubleshooter. Now, check whether the scroll button is working or not.

2] Disable Fast Startup

Disabling the Fast Startup has fixed the issue for some users. You can also try this and see if it works for you.

3] Roll back your Bluetooth mouse driver

If you are experiencing the issue after a recent Windows update, you can try rolling back your Bluetooth mouse driver. This may fix the problem. The steps to roll back your Bluetooth mouse driver are written below: After rolling back your Bluetooth mouse driver, check if the issue persists.

4] Update or reinstall your Bluetooth mouse driver

If rolling back the mouse driver does not work or if Roll back button is grayed out, you can try updating it. You may follow one of the following methods to update your Bluetooth mouse driver: Now, check if the issue persists or not.

5] Troubleshoot in a Clean Boot State

By troubleshooting your computer in the Clean Boot state, you will know if there is any third-party application or a startup program causing the problem. Once you find the culprit application or software, consider uninstalling it.

How do I fix auto scroll in Windows 11?

Auto scroll is a feature that scrolls a web page in the direction of your mouse cursor when you press the middle mouse click. In Windows 11, there is no specific feature to disable auto scrolling. However, if you are a Firefox user, you can disable it in Firefox Settings. To do so, open Firefox settings and select the General category from the left side. Scroll down to the Browsing section and deselect the Use autoscrolling checkbox. Unfortunately, this feature is not available in Chrome and Edge. Hope this helps.

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